Billing Terms And Conditions

Welcome to Framepro! We strive to make your shopping experience convenient and secure. Please review our payment policy to understand the accepted methods, processes, and terms related to purchases on our site.

1. Accepted Payment Methods

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, and American Express.
  • Digital Wallets: Framepro supports payments through Apple Pay, Google Pay, and PayPal for fast and secure transactions.
  • Bank Transfer: For larger purchases or custom orders, bank transfer options are available. Please contact our team at sales@framepro.co.uk for instructions and account details.

2. Currency

  • All transactions are processed in GBP (£). If you are shopping from outside the UK, please be aware that your bank may apply currency conversion rates and additional fees.

3. Billing Information

  • To prevent any delays in order processing, please ensure that your billing information matches your payment method. Inconsistent details may result in payment rejection or a hold on your order for verification.
  • If further verification is needed, our team will reach out to you through sales@framepro.co.uk.

4. Payment Security

  • Framepro uses SSL encryption to safeguard your personal and payment information during transactions.
  • We do not store any credit card details on our servers. Payments are securely processed by our trusted third-party payment providers.

5. Order Confirmation

  • Upon successful payment, you will receive an order confirmation email with your order details and a receipt.
  • If you do not receive an order confirmation within 24 hours, please check your spam folder or contact us at sales@framepro.co.uk for assistance.

6. Payment Issues and Contact

  • If you experience issues during checkout, please verify that all payment details are correct and that there are sufficient funds. If issues persist, reach out to our support team at sales@framepro.co.uk.

7. Refunds and Cancellations

  • Refunds, if applicable, will be processed back to the original payment method within 10 business days after approval. Please refer to our Return & Refund Policy for full details on eligibility and processing times.

Thank you for choosing Framepro. For any payment-related inquiries, feel free to contact us at sales@framepro.co.uk.